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Frequently Asked Questions

General

No, and we invite you to stay afterwards and stroll the grounds independently to discover all of the many hidden gems we have in and around our community!

Walk-ins are welcome, however, if our leasing staff is currently touring a guest you would be welcome to wait in our spacious clubroom or our veranda overlooking our pool. Coffee and hot chocolate will be available.

During business hours we have a full time staff of over 20 people here to serve you. Off hours we have an on-call maintenance team for emergencies. We pride ourselves in our customer service.

Applying is quick and convenient! All applications are completed online, so you can get started anytime from the comfort of your home.
  • Apply directly on our website: www.indiancreekapthomes.com
  • Leasing Office Phone: 513-793-6595
  • Office Address: 5701 Kugler Mill Rd, Cincinnati, OH 45236
If you’d like assistance, our friendly leasing team is happy to walk you through the application process in person at our office.

Applications are quickly processed through a third-party. Results vary depending on the details of your information submitted but generally it takes about 24 hours.

There is an application fee of $50; Service fee of $75; A $300 hold fee will come out on the card that was used for the application fee if the application is approved, which will apply toward the security deposit. Deposit is a half month to a full months rent depending on the screening analysis, along with a pro rated first months rent. Pet fees may apply as well. You will also want to reach out to Duke energy and insurance provider to set up your utilities/ renter's insurance. The leasing staff will be able to help you through this process. Those who need assistance with their deposit may reach out to an Ohio program called "Rhino". Our leasing staff is able to help you through this process as well.

Take advantage of our seasoned leasing staff, they can help you through the entire process and make the experience a positive one. Check your emails every day for important information that will guide you through the process.

You are encouraged to utilize our on-line Resident porthole to pay your rent, email the staff or place work orders. Here you will also find your important documents like your lease. There is also an "App" version of this porthole!

You are encouraged to utilize our on-line Resident porthole to pay your rent, email the staff or place work orders. Here you will also find your important documents like your lease. There is also an "App" version of this porthole!

The only monthly costs, in addition to your rent, are utilities. We do not charge any extra recurring community or hidden fees.

Yes, you are required to retain renter's insurance for at least $300,000 liability either through your personal agency or through our "Master Policy - ResidentShield", for $29/month.

We provide trash services free to our residents.

Contact Duke Energy to place the elctric in your name. We utilize a copmpany called YESEnergy management so your water, sewage water, and gas is billed along side your rent through us for your convience.

We have a Alta Fiber Rep who we work closely with. Spectrum is also accepted.

Yes! We offer a referral bonus of $1000! This will be applied after the lease is signed and the resident moves in. Applicant will need to note your name on the application in order to take advantage of this benefit. If your name is not on their application we cannot award this benefit.

You are permitted to bring one guest per resident to use our amenities. You are responsible for your guests behavior and they must abide by the community rules and the rules of your signed lease.

We offer 6 thru 14 months for new move-ins. Generally, the more months you commit to the lower the monthly rent but there are exceptions to this rule.

No, subletting apartments is not permitted.

We offer flexible lease terms ranging from 6 to 14 months for new move-ins. Our leasing team can help you find the option that best fits your needs.

Yes, we offer corporate leases. For details and availability, please contact our leasing office directly at 513-793-6595 and our team will be happy to assist you.

Amenities

Our community is designed to enhance your lifestyle with a wide range of amenities, both inside and out.

Community & Lifestyle
- Beautiful clubhouse with a full-service pub
- Three fully furnished 4-star guest suites
- Fitness center and gourmet coffee machine
- Gated entry with courtesy officers
- Located in the Indian Hill School District with a school bus stop in the community


Outdoor Recreation
- Resort-style pool with cabana and bar
- Lighted pickleball and tennis courts
- Full basketball court
- BBQ and picnic areas
- Playground
- Private community garden


Pet-Friendly Living
- Bark park with separate small and large dog areas

Parking & Transportation
- Attached garages in select units
- Covered parking and underground garages for mini-rise buildings
- Carports for townhomes, Blaire, and Gloucester floor plans
- Elevator access in mini-rise buildings


Resident Services
- On-site management and maintenance
- Apple Pay available through the resident portal

Our pool, veranda, and cabana bar are typically open from Memorial Day through Labor Day. Availability may vary slightly depending on weather conditions.

Yes, our community offers a variety of parking options. Covered parking is available for both townhomes and apartments, and residents of our mini-rise buildings have access to an underground garage.

Washer and dryer connections are available in select apartment homes, and their location depends on the floor plan. To view which layouts include them, please visit our floor plans page on our website.

Air Conditioner; W/D Hookup in select units; Patio/Balcony; Hardwood Floors (Parquet or hardwood); Refrigerator; Dishwasher; Microwave in select units; Ceiling Fan in select units; Window Coverings; Cable Ready; Carpeting; Fireplace in select units; Extra Storage; Large Closets; High Ceilings; Furniture Rental Options Available

We have teamed with Cort Furniture for a special Towne Properties pricing to help you furnish your apartment. You may contact Jessica Reeb: T 513.879.1825 E-mail: [email protected] | cort.com

Our fitness center is open daily from 6:00 AM to 10:00 PM.

Pet Policy

Yes! We are pet friendly! Both dogs and cats are allowed with a maximum of two.

There is a Pet Deposit of $150; One-time fee of $150; Monthly Pet Rent $35/month per pet.

The following breed restrictions apply: Akita, Alaskan Malamute, Belgian Malinois, Bullmastiff, Chow, Dalmatian, Doberman Pinscher, Eskimo Spitz, German Shepherd, Giant Schnauzer, Great Dane, Husky, Pit Bull (Staffordshire Terrier) Presa Canario, Rottweiler, Saint Bernard, and Wolf. Any breed that is mixed with one of these breeds is also restricted.

Yes, we have a beautiful and spacious dog park area with areas for large and small pets.

Location

Indian Creek Apartments is perfectly situated in Cincinnati, Ohio, at 5701 Kugler Mill Road. You’ll find everything you need just minutes from our doorstep, with easy access to I-71 and all the best the city has to offer.

Our community is nestled behind Kenwood Mall between Galbraith and Kugler Mill Rd. Our address is 5701 Kugler Mill Rd, Cincinnati OH 45236.

We are located near The Kenwood Collection and Keystone Plaza, your new home is close to all the action. And when you’re ready for a stroll, Summit Park offers the perfect spot to stretch your legs.

Sycamore Township and Indian Hill Exempted Village School District

We have a beautiful and spacious dog park area with areas for large and small pets.

Pehaps one of our best amenities is our prime location, just steps away from The Kenwood Collection and Dillonvale Shopping Center. With easy access to I-71 and US-22, top employers and schools like Indian Hill Exempted Village School District and Mercy Health – Jewish Hospital are just a short drive away. Whether you’re restocking your pantry or meeting friends for a night out, everything you need is right at your doorstep.

Maintenance

Yes, we have a full time maintenance team and grounds team.

During business hours you are welcome to call your issue into the administration office or place your work order on-line through our resident porthole or App.

Our maintenance crew is fast, polite, and professional — with most requests handled within 24 hours.

No, with your expressed permission our maintenance personnel can usually perform the requested repair without you being present. Upon completion they will leave a door-hanger on your door to give you details about their visit.

We have a Courtesy Guard and an on-call maintenance person for such emergencies.

You will need to obtain permission from your Property Manager for any decoration changes you'd like to make to your apartment. If permission is granted you would need to restore the apartment to it's original state upon move out.

Neighborhood

Cincinnati and the surrounding Hamilton County area have many distinct neighborhoods to choose from and have something for everyone. Here are some of the best places to live when you're looking for a Cincinnati apartment or townhome for rent:

Kenwood

Surrounded by premier shopping destinations, high-end commercial plazas, and tranquil suburban streets, Kenwood stands as one of Cincinnati's most sought-after eastern communities. Situated at 5701 Kugler Mill Road in the 45236 ZIP code, Indian Creek Apartments and Townhomes offers immediate proximity to Kenwood Towne Center, The Kenwood Collection, and Keystone Plaza while providing seamless driving access to Interstate 71.

Indian Hill

Bordering the community directly to the east, Indian Hill is famous for its rolling estates, secluded bridle trails, and top-tier educational institutions. Families and residents value the top-rated Indian Hill Exempted Village School District, peaceful rural atmosphere, and quick access to local country clubs.

Blue Ash

Positioned just a short drive northwest, Blue Ash features a vibrant blend of corporate technology parks, expansive public recreation, and popular local eateries. Dwellers spend weekends enjoying outdoor concerts at Summit Park, taking classes at UC Blue Ash College, and exploring neighborhood dining spots.

Montgomery

Historic brick storefronts, cozy coffee houses, and world-class medical facilities define the elegant character throughout neighboring Montgomery. Local residents enjoy strolling through the historic downtown district, dining at iconic local institutions like the Original Montgomery Inn, and attending seasonal community events.

Cincinnati offers a dynamic blend of suburban tranquility and North Cincinnati connectivity with access to major corporate headquarters, premier retail plazas, and expansive county parks. Whether you're looking for smooth commuter routes, top-ranked school districts, or resort-style community amenities, here are some of the key features to consider:

Ideal Location

Indian Creek Apartments and Townhomes is located at 5701 Kugler Mill Road near I-71, placing Mercy Health – Jewish Hospital, UC Blue Ash College, and Kenwood Towne Center within minutes. Daily shopping stays completely effortless with Dillonvale Shopping Center and Keystone Plaza situated right down the street.

Outdoor Adventures

Reconnecting with nature comes easily for outdoor enthusiasts living near Summit Park and local green spaces. On-site recreation excels with a private community garden, a dedicated Bark Park with separate small and large dog areas, a full basketball court, and lighted pickleball and tennis courts.

Premium Living

Served by the top-rated Indian Hill Exempted Village School District, with a dedicated school bus stop right at the community, Indian Creek delivers exceptional family prestige. Choosing this community unlocks resort-style living backed by a beautiful clubhouse with a full-service pub, an outdoor pool with a cabana and bar, a sauna, and three 4-star guest suites.

Local Community

Curated social gatherings and unique resident spaces foster a warm, welcoming environment at Indian Creek Apartments and Townhomes, where neighbors easily build lasting relationships. Meeting friends for drinks at the private community pub, reading in the library, or attending group exercise classes makes everyday living genuinely engaging.

There are many fun activities to do in Cincinnati! Indian Creek Apartments and Townhomes' prime Kugler Mill Road location puts residents in the heart of Kenwood shopping, dining, and outdoor recreation. Major attractions and activities in the area include:

  • Kenwood Towne Center, The Kenwood Collection, & Keystone Plaza Retail Shopping
  • Summit Park Outdoor Concerts, Farmers Markets, & Observation Tower Views
  • Downtown Riverfront Outings to Smale Park, Paycor Stadium, & Great American Ball Park
  • Historic Montgomery Village Boutique Browsing & Neighborhood Bistro Dining
  • Cincinnati Zoo & Botanical Garden Excursions & Seasonal Light Displays
  • Scenic Hiking Trails, Wooded Overlooks, & Nature Walks at Nearby French Park
  • Cultural Shows at Music Hall, Taft Museum of Art, & Cincinnati Art Museum
  • Dillonvale Shopping Center Errand Runs & Everyday Local Eateries
  • Campus Plays, Art Exhibitions, & Public Lectures at UC Blue Ash College
  • On-Site Relaxation inside the Private Clubhouse Pub, Pool Cabana, & Garden

Indian Creek Apartments and Townhomes in Cincinnati is only minutes from Cincinnati's top employers. The proximity to I-71, Kugler Mill Road, and Kenwood Road gives easy access to healthcare, education, logistics, and corporate employers, like:

  • Mercy Health – Jewish Hospital Kenwood Campus
  • Indian Hill Exempted Village School District
  • UC Blue Ash College & University of Cincinnati
  • Kenwood Towne Center & Kenwood Collection Retail/Corporate Offices
  • TriHealth Bethesda North Hospital (Nearby Montgomery)
  • Procter & Gamble (P&G Mason & Cincinnati Facilities)
  • Kroger Corporate Offices & Regional Outlets
  • GE Aerospace Global Operations Center
  • Fifth Third Bank Corporate Campuses
  • Downtown Cincinnati Business & Financial District

At Indian Creek Apartments and Townhomes, you'll find a variety of amenities that make living in vibrant Cincinnati even better, such as:

Clubhouse with Full-Service Pub, Pool with Cabana Bar, & Guest Suites

Gather with friends inside the beautiful clubhouse featuring a full-service pub, or relax during warm summer days beside the outdoor pool complete with a cabana and bar. Indian Creek Apartments and Townhomes provides extraordinary hospitality with three 4-star guest suites, a peaceful library, a sauna, and a gourmet coffee machine.

Lighted Pickleball/Tennis Courts, Bark Park, & Private Community Garden

Maintain active wellness routines utilizing lighted pickleball and tennis courts, a full basketball court, a state-of-the-art fitness center, and group exercise options. Outdoor grounds highlight a private community garden, a Bark Park with separate small and large dog areas, a playground, and a BBQ/picnic area.

High Ceilings, W/D Hookups, & Patio or Balcony

Prepare home-cooked meals inside kitchens equipped with dishwashers and refrigerators. Living spaces feature high ceilings, central air conditioning, full-size W/D hookups, large closets, extra storage, window coverings, carpeting, and private patios or balconies.

Fireplaces, Microwaves, Ceiling Fans, Hardwood Floors, & Garages (Select Units / Options)

Upgraded floor plans offer special interior enhancements like cozy fireplaces, microwave appliances, ceiling fans, and hardwood floors. Indian Creek Apartments and Townhomes residents also benefit from community convenience including garage parking, carports, covered parking, elevator access (in select buildings), gated entry, courtesy officers, Indian Hill School District bus stops at the community, furniture rental options, and Apple Pay payment availability.

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